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Issue No. 34 | August 21, 2009

News and Features

Please Update Your Contact List: New FAX and International Numbers for AIDSinfo

The FAX and international numbers for AIDSinfo have recently changed. Our FAX number is now 1-301-315-2818 and our international number is now 1-301-315-2816. 

You can also continue to reach us via:

  • Phone: 1-800-HIV-0440
  • TTY: 1-888-480-3739
  • Live Help:
  • Email: 
  • Postal mail: P.O. Box 6303, Rockville, MD 20849-6303.

Health information specialists are available to answer calls from 12 p.m. to 5 p.m. and Live Help from 12 p.m. to 4 p.m. Eastern Time.

We’ve Upgraded Our TTY System!

AIDSinfo has implemented a new TTY system to better serve the deaf, hard of hearing, and the speech-impaired community. The new system supports Voice Carry Over (VCO) calls enabling the deaf and hard of hearing to communicate using both voice and text messages. In addition, the new system is equipped with an automated messaging system. Now when the TTY number is called after hours, a message will announce when we’ll be open again. The system also allows callers to leave a text message so that a health information specialist can return the call during the next business day.

Synthetic Protein Developed that Blocks HIV Infection in Lab

"Researchers report they were able to block HIV infections in the lab with synthetic proteins that prevented the virus from entering healthy cells.

"In the study, researchers developed synthetic molecules that interfered with the ability of a key HIV protein called gp41 to interact with proteins in host cells.

"By interrupting the interaction, HIV could not infect the cells, according to the study that appears online Aug. 17 in the Proceedings of the National Academy of Sciences."