AIDSinfo Announces Enhanced Live Help Capability
AIDSinfo recently expanded the Live Help chat service to allow AIDSinfo information specialists to actively engage Web site users and assist with clinical trial searches. When a user is navigating through the AIDSinfo clinical trials search page, a pop-up invitation will appear, alerting them that assistance is available for locating HIV/AIDS clinical trials. The user can choose to take advantage of this assistance or simply close the window and continue searching. The purpose of this feature is to provide immediate, interactive assistance to people searching for HIV/AIDS clinical trials.
Live Help is available Monday to Friday, from 12:00 p.m. to 4:00 p.m. Eastern Time (ET). Assistance is also available by calling 1-800-HIV-0440 (1-800-448-0440), Monday to Friday, from 12:00 p.m. to 5:00 p.m. ET, or by sending an e-mail to ContactUs@aidsinfo.nih.gov.
CDC Updates MSM HIV Surveillance Slide Set
The Centers for Disease Control and Prevention (CDC) recently updated the “HIV Surveillance in Men Who Have Sex with Men (MSM)” slide set with information from the HIV Surveillance Report: Diagnoses of HIV infection and AIDS in the United States and Dependent Areas, 2008. The slide set provides information on HIV/AIDS statistics in MSM, including breakdowns of HIV and AIDS diagnoses by race/ethnicity and transmission methods.